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In an era of the empowered, hyper-connected customer, Sparkcentral provides a CRM platform for enterprises that unifies social, mobile, cloud and contextual data to proactively deliver personalized and engaging customer experiences. Customer service teams use theirsoftware to efficiently handle large amounts of inbound inquiries over social media and mobile in a fast and structured manner. Sparkcentrals client roster includes Delta Air Lines, Emirates, Netflix, Nordstrom, Dropbox, Uber, and T-Mobile.
