Loose Caboose

Welcome to The Loose Caboose! The Loose Caboose Espresso stands are an icon of community character in Missoula. They boast four drive up locations around town, and also a mobile cart at the Saturday Clark Fork Market. The Loose Caboose is known for both exceptionalquality in espresso drinks, and also for genuine, engaged customer service. Owner, Malcolm Lowe, says that this reputation is the result of very intentional goals. I have always stressed that it all begins with the coffee. It is not about 31 flavors of hot milk,; the foundation of the business is in the espresso shots. The second equally important part of the business is customer relationships. As people spend more and more time in front of computer screens, I believe there is a need for real human to human interactions. We strive to meet that need with genuine interactions where eye contact is made along with a smile. We are a unique company of diverse and passionate individuals who are willing to risk ourselves to cultivate human engagement. We develop and grow relationships with our customers by exceeding their expectations. To do this we must achieve the highest standard in drink quality and personal service. We value close, respectful relationships within our company, and believe this attitude can have a positive affect in our community. Malcolm Lowe moved to Missoula from Seattle in 1993. In 1991 he managed Uptown Espresso, on lower Queen Anne for owner Phil Groves. He then went on to help Groves open the first DIVA Espresso in North Seattle. It was sort of a cliché that all you had to do was live in Seattle to become an expert on espresso, but I actually had some experience when I came out here. I learned from some of the original gurus in Seattle. Lowe first started Blue Mountain Espresso Services in 1993. Blue Mountain is a company that sells and services espresso equipment, and distributes supplies to espresso retailers. He sold his company in 1999, but his technical knowledge of espresso machine