Pluckers

The new Pluckers in Grapevine is now open for business and the people in Grapevine seem to love what we have to offer. People ask me all the time how we decide where to open restaurants or what goes into opening a new restaurant. One of my favorite comment cards wereceived this week was from a guest that wrote, I forgot how nice it was to be in a restaurant where the staff actually smiles. Your managers stopped by our tables and actually seemed to care about how we were doing. This is the best service we have had in a long time! That comment is exactly why we got into the restaurant business in the first place. Its even more amazing when someone has an experience like that at a restaurant that just opened. Most people have absolutely no idea what goes into opening a restaurant. To be honest, when we opened the first Pluckers at age 22, neither did we. For more on that, click here. These days, we spend a lot of time determining where the next Pluckers locations should be. We are competitive people and we want each store we open to be more successful and more fun for our guests than the previous Pluckers that opened. We believe we have set the bar pretty high for ourselves so that isnt an easy thing. However, as we grow, we want to be sure that Pluckers never becomes a stale chain and that each store has its own personality that represents the neighborhood it is located in. The first step is determining which markets we want to be located in. After we know that we would like to see Pluckers in a particular market, we have to find a great location within that market. Because we are very selective about our restaurant sites, this can take up to 5 years to find the right location in a market. We have found that being patient has led to having great locations. Once we have selected a location, the next major step involves drawing architectural plans. We have a great time sitting down with our architect and our construction crew visualizing what the next Pluckers will