Privacy Policy

At Leisure Dock, trust is central to everything we do. Our mission is to connect diners with great restaurants and help restaurants present themselves with confidence. That responsibility extends to how we collect, use, and protect personal data.

This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have, whether you’re discovering restaurants or listing one.

1. Who We Are

Leisure Dock is an online restaurant discovery and listing platform designed to help diners find places they’ll love and restaurants connect with the right audience.

For data protection purposes, Leisure Dock is the data controller responsible for the personal information described in this policy.

2. Our Privacy Principles

Our approach to privacy is guided by a few core beliefs:

We collect only what we need to make the platform work well
We use data to improve discovery and visibility, not to exploit users
Restaurants control how their business information is presented
Diners are never treated as a product
Transparency matters more than fine print

We do not build our platform around invasive tracking or unnecessary data harvesting.

3. Information We Collect

The information we collect depends on how you use Leisure Dock.

a) Information You Provide Directly

For Diners:

Name or display name (if provided)
Email address (e.g., for accounts, saved favourites, updates, or contact forms)
Preferences such as favourite restaurants or saved searches (optional)

For Restaurant Owners:

Business name and details
Contact information (email, phone number)
Restaurant location, cuisine type, opening hours, menus, images, and descriptions
Account login details

You choose how much information to share. Some information is required to provide core services, such as listing a restaurant.

b) Automatically Collected Information

When you use our website, we may collect limited technical data such as:

Device type and browser
IP address (used for security, fraud prevention, and regional relevance)
Pages viewed and general interaction patterns

This data helps us understand how the platform is used so we can improve performance and usability. It is never used to personally profile diners for advertising.

4. How We Use Your Information

We use information for the following purposes only:

To operate and maintain the Leisure Dock platform
To display restaurant listings accurately
To help diners discover restaurants relevant to them
To allow restaurant owners to manage and update their listings
To communicate important platform updates or service messages
To improve functionality, reliability, and user experience
To maintain security and prevent misuse

We do not sell personal data, rent email lists, or trade user information.

5. Restaurant Listings & Public Information

Restaurant listings are intended to be public-facing.

Information such as:

Restaurant name
Location
Menu details
Photos
Opening hours

is displayed publicly as part of the discovery experience.

Restaurant owners are responsible for the accuracy of their listings and may update or remove information at any time through their account or by contacting us.

Personal contact details (such as private email addresses) are not displayed publicly unless you choose to make them visible.

6. Emails & Communications

We may contact you:

To confirm account actions
To respond to enquiries
To share important service-related updates
Occasionally, to highlight platform improvements or features

We do not flood inboxes or send unrelated promotional spam.

You can opt out of non-essential communications at any time using unsubscribe links or by contacting us directly.

7. Cookies & Analytics (Used Carefully)

Leisure Dock uses limited cookies to:

Keep users logged in
Remember basic preferences
Understand overall site performance

We avoid intrusive tracking and do not use cookies to follow users around the web. You can control cookie settings through your browser at any time.

8. Who We Share Data With

We only share data when necessary to operate the platform, such as with:

Secure hosting providers
Analytics tools used to improve site performance
Email or infrastructure services used for platform communication
All third-party services are selected carefully and are required to handle data responsibly.

We do not share data with advertisers or data brokers.

9. Data Security

We take data protection seriously and use appropriate technical and organisational safeguards to protect information against:

Unauthorised access
Loss or misuse
Alteration or disclosure

No system is 100% secure, but we continuously work to maintain a safe and reliable platform.

10. How Long We Keep Data

We keep personal data only for as long as necessary:

While accounts remain active
To meet legal or operational requirements
To resolve disputes or enforce platform policies

You may request deletion of your data at any time, subject to legal obligations.

11. Your Rights

Depending on your location, you may have the right to:

Access the data we hold about you
Correct inaccurate information
Request deletion of your data
Object to certain types of processing
Request a copy of your data

We respect these rights and aim to respond promptly and fairly.

12. Children’s Privacy

Leisure Dock is not intended for children under the age of 16. We do not knowingly collect data from children.

13. Changes to This Policy

As Leisure Dock grows, we may update this Privacy Policy to reflect new features or legal requirements. Any updates will be posted on this page with a revised date.

14. Contact Us

If you have questions, concerns, or requests regarding your privacy, you can contact us at:

Email: help[@]leisuredock.com
Website: Leisure Dock

We believe privacy conversations should be clear and human, not buried in legal jargon.